At this time there are no statutory requirements for a funeral director to be inspected for quality or standards of service. This is an entirely voluntary process by the funeral service providers and there are varying levels of industry-designed code they can choose to adopt. 

This may be confusing to the consumer as there is not a great deal of clarity on what standards apply to funeral directors.

Funeral directors may choose to meet voluntary requirements by joining a trade association. Currently in the United Kingdom, SAIF is the only trade association that requires members to meet the highest level of standards through an ISO9001-certified inspection programme.

Outside of trade association membership, funeral directors can provide whatever level of care they deem to be appropriate. This creates a risk of the care provided falling far short of even the lowest voluntary code of practice. 

In March 2022, SAIF members voted to change our Code of Practice to increase the standards required of a funeral director business. Furthermore, we also successfully achieved ISO9001 certification for our Quality Assurance programme. 

This is a significant step towards a regulated profession, delivered by none other than independent family owned members of the profession itself. 

“This was a clear signal from the Society and its membership that any future regulation of funeral directors needs to set a high standard to ensure that in combination with the Competition and Markets Authority Order addressing pricing and transparency of ownership, funeral service providers who continue to fail the families they serve should not be allowed to practise. The SAIF Standard is the highest benchmark for funeral directors in the United Kingdom. Every single member is subject to independent inspection without exception.” Terry Tennens, SAIF Chief Executive.

Whilst the quality of funeral service providers can vary greatly, choosing a funeral director is made a much easier task by ensuring that they are members of SAIF. It is your guarantee that their business has been fully inspected and complies with the strictest code of practice.

Stay funeral safe with SAIF.

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Taken from SAIF's website, link to page can be found here

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WHY CHOOSE A SAIF MEMBER?

Local and often family run

We are part of the community and offer a traditional, friendly approach.

High quality and professional service

We take the greatest care when arranging every aspect of a funeral to ensure you receive the standards you expect and deserve.

Industry leading standards

As a member of the trade body for independent funeral directors (SAIF) we follow an industry leading code of practice and are regularly inspected.

Clear choice of options

We offer an array of funeral options all clearly outlined from the very beginning so you can choose what is right for you.

Bereavement support

Clients of all SAIF Members are able to access SAIF Care, a package of bereavement support services. SAIF Care includes a telephone bereavement careline and email support.

Personal and friendly

We take time to get to know you and provide support to anyone who walks through our door.

Sensitive and flexible to your needs

We will do everything we can to ensure the wishes of your loved ones are fulfilled.

Competitive and transparent pricing

As an independent firm with community at its heart, we recognise that cost is a big concern for many families. As a result, our prices are very competitive and often lower than larger funeral organisations. The full cost of a funeral (including all third party fees such as those for coffins, catering and flowers) will be clearly explained upfront and we offer a range of payment options.

Simple funeral

As a member of SAIF we offer a simple funeral option for families on a low income. This maintains the high standards and dignity you would expect from a funeral but at a lower cost. For those who are eligible we can also help with applications for financial support from the government.

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